QuantumLoopAI Privacy Policy
Effective Date: 1 June 2025
QuantumLoopAI (“we”, “our”, “us”) values your trust. Protecting your privacy and your data is a responsibility we take seriously. This Privacy Policy explains how we collect, use, share, and safeguard information when you access our training platform hosted on Thinkific (“the Platform”).
By using the Platform, you agree to the practices described below.
1. Information We Collect
When you use our training courses, we collect:
Personal Information
- Your name, email address, job role, and the name of your surgery.
- Details provided during enrolment by your surgery or by QuantumLoopAI.
Usage Information
- Course enrolments, progress, quiz results, and completion status.
- Video watch times, chapter completions, and certifications earned.
Technical Information
- IP address, browser type, device details, login timestamps, and activity logs.
- Cookies and similar technologies to keep you signed in and remember your preferences.
2. How We Use Your Information
We use your information to:
- Provide secure access to training materials.
- Track your progress and report completion status to your surgery.
- Improve course content and training quality.
- Ensure system security, prevent misuse, and comply with our contractual obligations.
- Communicate important updates related to the training or your account.
We do not use your information for advertising, and we never sell your data.
3. Sharing of Information
Your information may be shared with:
- Your surgery management team – to confirm which staff have completed onboarding.
- Thinkific – our training platform provider, which processes data securely on our behalf.
- Service providers – trusted partners who support IT, hosting, or compliance functions, under strict confidentiality agreements.
- Regulators or authorities – if required to comply with law or legal proceedings.
We do not share your data with third parties for marketing purposes.
4. Data Retention
We retain your data only as long as necessary to:
- Provide training and certification,
- Meet contractual reporting requirements with your surgery,
- Comply with legal and regulatory obligations.
When data is no longer required, it is securely deleted or anonymised.
5. Data Security
We apply industry-standard technical and organisational measures to protect your information, including:
- Encrypted transmission of data (HTTPS/TLS).
- Restricted access to personal data by authorised staff only.
- Regular monitoring, audits, and backups.
While we work hard to safeguard your data, no system is completely secure.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to contractual or legal requirements.
- Restrict or object to certain forms of processing.
- Receive a copy of your data in a portable format.
To exercise your rights, contact us at [email protected].
7. International Transfers
Your data may be processed outside the UK (for example, by Thinkific in Canada). We ensure all transfers meet UK data protection standards through contracts and safeguards such as Standard Contractual Clauses.
8. Children’s Privacy
The Platform is not designed for use by children under 16. We do not knowingly collect data from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date”. If the changes are significant, we will notify your surgery in advance.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Data Protection Officer
QuantumLoopAI
30 Churchill Place, London, E14 5EU, United Kingdom
Email: [email protected]